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Graham Brightwell's Articles in Communication

  • How to Properly Address a Woman in a Business Letter
    You have to follow certain rules when writing business letters or sending out greetings cards like corporate Christmas cards. They should have a formal tone, and must follow specific guidelines for salutations.
  • How to Build Strong and Rewarding Client Relationships
    What can you do to develop your relationship with your clients, guaranteeing customer satisfaction so they would be glad to do business with you again the next time around? Aside from excelling in what you do best, there are several approaches experienced and competent owners of small enterprises adapt to their relationships with their customers that fortify and prolong them. Here are some of them.

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