I have found, in my experience, a disheartening number of webhosting companies advertising services that they really can't provide. This causes customers frustration because what they were told, what they thought they were getting, well, they really aren't! Here's my take on the matter:
1. Unlimited Is Never Unlimited. This is one of the biggest lies that web hosting companies will tell. Physically, it is impossible for them to offer unlimited space. Aside from that, many companies who offer that will either oversell the space - meaning more disk space is sold than there is room for - or they will limit/ban the account once it reaches a certain point but blame it on another thing, like CPU usage. It's important to choose a host that will give you a limited but set amount of space.
2. Shared Hosting Is Not For Big Websites. Often a large (or even medium) company will choose a cheap shared hosting plan. While I personally still recommend this as the most hands-free choice, it's not to be considered good for businesses. Usually a shared server will run on a connection of no more than 100 Mbps. Now, if that server has 500 websites hosted on it and if only 100 of those sites are active, that means your connection for your website will be 1 megabyte per second or less. For business customers, it is usually recommended that they choose either a VPS (Virtual Private Server) or dedicated server so that their customers will get the full speed of a single server powering a corporate site or network of sites. Not to be brushed under the rug, there are also semi-dedicated and business hosting options, but those often still offer the same as a shared hosting plan, only with more space.
3. No Website Is Un-Hackable. Your site, no matter how secure you think it is, can still be hacked. But what if it's a simple HTML site with no scripts of any kind? It can still be hacked. Remember, your site is usually linked to a control panel, if your computer is hacked, theoretically your website can become compromised. Even worse, what if the server hosting your site is hacked? Both of these reasons lead to the absolute necessity that you not only need offline backups of your website, but you need frequent backups made by either yourself or your hosting company. Be sure to check how often the company backs up your data and how much it may cost to restore a backup. It's always better to have your own copies too.
4. Your Password Sucks. Yes, it probably does. But that's what enables you to hosting accounts, domain registrars, and essential email accounts. What can you do to make it stronger? Well, for passwords that don't need to be accessed every day, such as the root password of a server, you may want to use a password generator like For everyday passwords, pick a rare or made up word, and combine that with one or more capital letters, a number, and a symbol. That will at least slow down potential attackers. If you use a script like WordPress, make sure you have a plugin like "Limit Login Attempts" installed and activated.
5. Anti-virus Directly Affects Your Hosting. Back to point #3, your anti-virus can be the difference between a safe site and a hacker's playground. You need to make sure that your computer, and any computers you use to administrate your site, are secured, up-to-date and free of malware. A better choice would even be using a varient of Linux instead of Windows or even Mac. My company has opted in for creating our own Linux version and it's become that much easier to deploy the needed tools and programs to all workstations. If this is not an option for you, consider purchasing the business version of anti-virus software and have your company tech person install a good firewall for the entire company network.
6. Bigger Doesn't Always Mean Better. Back to point #1, many big hosts opt in for the "unlimited" plans and end up overselling their servers, disk space, and bandwidth. Once some companies become too big, they lose control of basic operations and this results in customers suffering. Big hosting also means lots of support and sales people, if the hosting company outsources to save costs, sometimes the outsourced company does not know all the services they offer and will misguide customers.
7. Backups Aren't Always There. Your website might have mission-critical operations. If that is the case, or if you have unreplacable data on your hosting plan, make sure your hosting company has OFF-SITE backups, and then check how often they perform backups and how quickly they can provide those. You will need to invest in a 3rd-party solution if your web host simply isn't cutting it for you.
8. IPv6 Isn't Important. IPv6 is the future. Hosting companies who ignore that fact are only setting up for failure and future problems with their customers. The concept of IPv6 has been around for years and already dual-stack solutions have been launched - allowing both IPv4 and IPv6 connections simutaniously. Why not fix a problem before it even starts?
9. There Is No Limit On Emails. This is a rediculous claim. Any host who allows "unlimited" email is just asking for spammers, phishers, and the like to grab a quick solution. Email limits per month, day, and hour are a must for customers to feel secure and know legitamite emails will not be flagged as spam.
10. Overselling Isn't Bad. Overselling is the practice of selling more product than the supplier has. When this happens in the hosting world, customers can expect slower connection speeds or even loss of data as servers run out of disk space. Any respectable hosting company will not sell more space or resources than they have available for customers. Expansion should be the solution, not adding more hard drives or RAM to meet customer demands.
11. That A Problem Is Their Fault. Too many companies - hosting and non-hosting - feel it is easier for their technical support staff to blame a problem on something rather than their services. Just recently I experienced this when my home Internet went out and the technicians blamed it on my router and modem (it turned out to be a failing node and bad cable to my house). Hosting companies will often hire unexperienced or unmotivated staff who, instead of sencerely trying to help, will blame a 3rd party company involved or worse, blame the customer. Every company, especially hosting companies, should always admit when a problem lies on their side and work to fix it, whether or not they think an issue exists.
Copyright (c) 2013 Vallen Lestat
Article Source: http://www.abcarticledirectory.com
Vallen Lestat owns HostArmor, a web hosting, web design, and multi-media company that he started when he was 18 years old. To find out more about our services, visit www.HostArmor.com
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